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RETURNS & EXCHANGES

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Once received, we will process the refund back onto the original payment method. Please note: There is a 25% restocking charge on all returns.

Shipping
To return your product, you should email us at contact@theluxepink.com to get a return address. 

Once we issue you with a return address you are responsible for returning the item. Items must be sent tracked.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

- The Luxe Pink Team